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LIMITED LIFETIME WARRANTY Music is eternal and that's how long we stand behind our speakers. We guarantee to you, the original purchaser, that each of our products will be free of manufacturers defects for the life of the product as long as the speaker or other audio product remains in the original installation and preventative maintenance is strictly followed. This warranty becomes void if speaker or other audio product shows signs of blatant misuse or overpowering. Refer to installation instructions for recommended installation and preventative maintenance procedures. RETURN POLICY Should your Rockustics product require service, please fill out an RMA form on the website.Effective immediately, there will be a $20.00 FUEL SURCHARGE, NOT AN RMA CHARGE,on all merchandise returned to Rockustics Inc.for repair. WITHOUT RMA# ON THE OUTSIDE OF YOUR BOX, your product will be refused. For your return authorization number (RMA #), please fill out the RMA form on the website and pay the $20.00 SURCHARGE by credit card.; Click on RMA under the product categories and then go through the steps to get an RMA#. Your RMA# will be the same as your ORDER #, please print off the form and send a copy in the box.PLEASE NOTE: SEND ENTIRE UNIT BACK NOT JUST THE COMPONENT OR YOUR LIFETIME WARRANTY WILL NOT BE HONORED!
After receiving RMA# (ORDER #) ship product pre-paid to: Rockustics Inc. 4929 Moline Street Denver, Colorado 80239 USA BE SURE TO CLEARLY MARK THE RMA# ON THE OUTSIDE OF YOUR BOX OR IT WILL BE REFUSED! Bill of sale or proof of purchase must accompany all returns. Please allow 3-4 weeks for repair or replacement. Rockustics, Inc. will return products to the original purchaser, pre-paid. Once the product is repaired and returned to you, please check the box to make sure the product has arrived intact. Repairs received back and uncheck are not guaranteed after 30 days
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